Privacy Policy

Your data, handled responsibly.

We collect only what we need to deliver top-ups and keep your account secure.

Minimal data

Only what we need

Secure storage

Protected access controls

What we collect

We collect only the data needed to fulfill purchases, secure your account, and improve the service.

Account details

We collect your name, email address, region, and account preferences to create your profile and deliver receipts.

Order information

We store order history, delivery details, and payment references so we can deliver codes, provide support, and comply with financial requirements.

Usage analytics

We track anonymized usage data like device type and browsing behavior to improve performance and discover new product demand.

Support messages

We keep support tickets and chats so we can resolve issues, prevent fraud, and improve our support experience.

Top-up data

We process player IDs, usernames, or redemption codes only for the purpose of fulfilling the specific order.

Payment security

We do not store full card details. Payments are handled by trusted processors that meet industry security standards.

How we use your data

Fulfillment

Delivering codes, top-ups, and redemption confirmations to the right account.

Account security

Detecting suspicious activity, preventing fraud, and keeping your account safe.

Service improvements

Understanding which categories players love so we can improve the catalog and user experience.

Communications

Sending order confirmations, support updates, and optional product news if you opt in.

Your choices & rights

Access and updates

You can request access to your data or update account details by contacting support.

Marketing preferences

You can opt out of marketing emails at any time using the unsubscribe link.

Data retention

We keep data only as long as necessary for business and legal purposes.

Contact us

For privacy requests, reach us at privacy@vscgames.com.