Privacy Policy
Your data, handled responsibly.
We collect only what we need to deliver top-ups and keep your account secure.
Minimal data
Only what we need
Secure storage
Protected access controls
What we collect
We collect only the data needed to fulfill purchases, secure your account, and improve the service.
Account details
We collect your name, email address, region, and account preferences to create your profile and deliver receipts.
Order information
We store order history, delivery details, and payment references so we can deliver codes, provide support, and comply with financial requirements.
Usage analytics
We track anonymized usage data like device type and browsing behavior to improve performance and discover new product demand.
Support messages
We keep support tickets and chats so we can resolve issues, prevent fraud, and improve our support experience.
Top-up data
We process player IDs, usernames, or redemption codes only for the purpose of fulfilling the specific order.
Payment security
We do not store full card details. Payments are handled by trusted processors that meet industry security standards.
How we use your data
Fulfillment
Delivering codes, top-ups, and redemption confirmations to the right account.
Account security
Detecting suspicious activity, preventing fraud, and keeping your account safe.
Service improvements
Understanding which categories players love so we can improve the catalog and user experience.
Communications
Sending order confirmations, support updates, and optional product news if you opt in.
Your choices & rights
Access and updates
You can request access to your data or update account details by contacting support.
Marketing preferences
You can opt out of marketing emails at any time using the unsubscribe link.
Data retention
We keep data only as long as necessary for business and legal purposes.
Contact us
For privacy requests, reach us at privacy@vscgames.com.